1. Introduction

Welcome to Pixel Pro Digital Marketing Agency ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or engage our services in Peshawar, Pakistan, and globally.

2. Information We Collect

We collect information that you voluntarily provide to us when you express an interest in obtaining information about our services, when you participate in activities on the website, or when you contact us. This includes:

• Personal Details: Name, business name, email address, phone number, and WhatsApp contact details.
• Business Assets: Access credentials to your social media accounts, website CMS (e.g., WordPress, Shopify), Google Analytics, and ad platforms (if required for service delivery).
• Automatically Collected Data: IP addresses, browser types, device specifications, and website usage metrics collected via standard tracking cookies.

3. How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below:

• Service Delivery: To manage your social media accounts, execute SEO strategies, run Google/Meta ads, and develop web properties.
• Communication: To send you monthly performance reports, strategic updates, and respond to your inquiries via email or WhatsApp.
• Marketing: To send you promotional communications regarding new services or insights relevant to the Peshawar and KPK markets (you may opt out at any time).

4. Data Sharing and Third Parties

We do not sell, rent, or trade your personal information to third parties. We only share information with third parties in the following situations:

• Service Providers: We may share data with platforms necessary to execute your campaigns, such as Meta (Facebook/Instagram), Google, LinkedIn, and our internal analytics software.
• Legal Obligations: If required by law, we may disclose your information to comply with legal proceedings or government requests within the jurisdiction of Pakistan.

5. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. Access to client digital assets (such as passwords and ad accounts) is strictly restricted to authorized Pixel Pro team members actively working on your account.

6. Your Data Rights

You have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. If you wish to revoke our access to your social media or ad platforms after a contract terminates, we will promptly comply and destroy our records of your credentials.

7. Contact Us

If you have questions or comments about this policy, you may email us at info@pixelproo.com, call or WhatsApp us at +92 333 6883251, or visit our office at:

Pixel Pro Digital Marketing Agency
Deans Trade SF, 450 Saddar Rd
Peshawar Cantonment, Peshawar, 25000
Khyber Pakhtunkhwa, Pakistan