Terms & Conditions

1. Agreement to Terms

By accessing the website at pixelproo.com or engaging Pixel Pro for digital marketing, web development, SEO, or content marketing services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you are prohibited from using our services.

2. Scope of Services

Pixel Pro provides digital marketing services, including but not limited to:

• Social Media Management & Advertising
• Google Ads & PPC Campaign Management
• Search Engine Optimization (SEO) & Content Marketing
• Web Design & Development
• Graphic Design & Branding

Specific deliverables, timelines, and monthly targets will be outlined in a separate Proposal or Service Level Agreement (SLA) provided to you prior to the commencement of work.

3. Financial Terms & Ad Spend

• Retainer Fees: All agency retainer fees are quoted and invoiced in Pakistani Rupees (PKR) and are due at the beginning of each billing cycle (typically the 1st of the month).
• Ad Spend Independence: Our management fees do not include paid ad spend. Any budget allocated for Facebook Ads, Google Ads, or other paid networks must be paid directly by the client to the respective platforms via the client's registered payment method.
• Add-on Services: Extra services requested outside the agreed monthly scope (e.g., custom video shoots, WhatsApp Business API setup) will be billed separately.

4. Client Responsibilities

To ensure the success of our campaigns, the client agrees to:

• Provide timely access to necessary platforms (social media accounts, website CMS, analytics).
• Provide necessary brand assets (logos, product photos, specific business information) when requested.
• Review and approve content calendars and strategies within the agreed timeframe (usually 48 hours) to prevent publication delays.

5. Revisions and Approvals

For content marketing, graphic design, and social media posts, clients will be provided drafts for review. Standard packages include one to two rounds of minor revisions per asset. Once a strategy or content calendar is formally approved, major directional changes may incur additional costs or timeline delays.

6. Intellectual Property

Upon receipt of full payment, all final deliverables (custom graphics, written content, developed websites) become the property of the client. Pixel Pro retains the right to use non-confidential project assets and performance metrics as case studies in our portfolio and marketing materials.

7. Termination and Cancellation

Social media, SEO, and content marketing are long-term strategies. While we generally do not enforce long-term lock-in contracts after an initial 3-month setup phase, clients must provide a 30-day written notice prior to cancelling any ongoing monthly retainer services.

8. Limitation of Liability

While Pixel Pro utilizes industry best practices to generate leads, traffic, and sales, we cannot guarantee specific financial results or exact ranking positions on search engines, as these platforms are controlled by third-party algorithms. Pixel Pro shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our services.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Pakistan. Any disputes relating to these terms shall be subject to the exclusive jurisdiction of the courts of Peshawar, Khyber Pakhtunkhwa.

10. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us at info@pixelproo.com.